GARRISON CARE INC.

PRIVACY POLICY

Effective Date: February 18, 2026
Garrison Care Inc. (“Garrison Care”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our website and the coordination of home support services.

1. Our Role

Garrison Care coordinates home support services by connecting families with independent care providers.

We maintain internal professional leadership, including registered nurse oversight for intake and care planning support.

Care services may be delivered by independent professionals engaged under separate agreements.

This Privacy Policy applies to personal information handled by Garrison Care in its coordination and administrative capacity.


2. Information We Collect.

We may collect personal information that is reasonably necessary for coordination and administrative purposes, including:

  • Name and contact details

  • Address and service location information

  • Emergency contact details

  • General information regarding care needs

  • Relevant health-related information necessary for coordination

  • Billing and payment information

  • Website usage data (see Section 9)

We limit collection to what is necessary for legitimate business purposes.


3. How We Use Personal Information


We use personal information solely for purposes such as:

  • Assessing service needs

  • Coordinating independent care providers

  • Supporting care planning through internal nursing leadership

  • Communicating regarding scheduling and service adjustments

  • Administrative and billing functions

  • Responding to inquiries or complaints

  • Meeting legal or regulatory requirements

 

We do not sell personal information.

4. Consent

By contacting us, submitting information through our website, or engaging our coordination services, individuals consent to the collection, use, and disclosure of personal information for the purposes described in this Policy.

Where appropriate, relevant personal information may be shared with independent care providers for the purpose of delivering coordinated services.

 Individuals may withdraw consent, subject to legal or contractual limitations; however, withdrawal may affect our ability to coordinate services.

5. Disclosure of Personal Information

We may disclose personal information:

  • To independent care providers for coordination purposes

  • To internal employees or authorized personnel who require access for legitimate administrative or professional purposes

  • To third-party service providers who assist with secure data storage, invoicing, website hosting, or other operational support

  • Where required by law or court order

We do not disclose personal information for unrelated commercial marketing purposes.

6. Safeguards

We implement reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information collected.

Access to personal information is limited to employees and authorized service providers who require the information for legitimate coordination, administrative, or professional purposes.

While we take reasonable steps to protect personal information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

When no longer required, information is securely destroyed or anonymized.

8. Accuracy and Access

We rely on clients and family members to provide accurate information.

Individuals may request access to their personal information or request corrections by contacting us in writing.

Requests will be addressed in accordance with applicable law.

9. Website Data and Cookies

Our website may automatically collect limited technical information, such as:

  • IP address

  • Browser type

  • Pages visited

  • General usage patterns

This information is used for operational, security, and analytical purposes.

 Our website may use cookies or similar technologies. Users may adjust browser settings to manage cookies.

 Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the effective date indicated above.

11. Privacy Contact

 Questions or requests regarding this Policy may be directed to:

Privacy Officer

Garrison Care Inc.

Email: privacy@garrisoncare.com